I hear ya! When I first moved here, I lost service about once or twice a week for a few weeks (maybe they were in the process of working on fixing your problem! ha-ha!). They assured me that they were working on it & that I wouldn't have any problems once they got it worked out, and I haven't had trouble since. Guess they worked all the kinks out and I can't complain now. In fact, am really happy w/ the svc now. There are only two to choose from here (Miramar Beach) - Cox & Embarq. Probably each have their own problems - it's just a matter of choosing the lesser of two evils!